Cookie Policy

Last Updated: July 30, 2025

This Cookie Policy explains how Turnkey Global, Inc. and its affiliates (collectively, “Turnkey,” “us,” “our,” and “we”) use cookies and similar technologies when you visit our websites such as https://www.turnkey.com/ and other Turnkey managed websites that link to this policy (each a “Site” and collectively the “Sites”), when you use our applications, as well as our application programming interfaces (“APIs”), or third-party applications that rely on those APIs (together, the “Apps”), and/or when you interact with Turnkey online advertisements or marketing emails (the Sites, Apps and associated services are collectively referred to as the “Services”). It explains what these technologies are and why we use them, including to provide, secure and enhance our Services, as well as your rights to control our use of them.

This Cookie Policy operates alongside our Privacy Policy, especially in certain cases in which we may use cookies and similar technologies to collect personally identifiable information, or information that becomes personally identifiable information if we combine it with other information.

You can review your cookie preferences and update your choices by clicking the “Cookie Preferences” link in the footer of our website. This is in addition to any other controls that may be available to you.

If you have any questions about our use of cookies or other technologies, please contact us at: privacy@turnkey.com.

1. WHAT ARE COOKIES?

Cookies and other similar technologies such as pixel tags (collectively called “Cookies” in this Cookies Policy) are text files with small pieces of data downloaded onto your device that enable the storage of information or access to information stored on your device to enable certain features and distinguish you from other visitors. Among other things, they help us recognize your device, remember your preferences, enhance performance, secure our Services and measure your experience.

These technologies are used by most website and app providers to let users navigate between pages efficiently, ensure security of the webpage or application, understand how their websites are used, remember user preferences and generally improve the user experience. More information on cookies and their use can be found at www.aboutcookies.org or www.allaboutcookies.org.

2. WHAT DO WE USE COOKIES FOR?

When you access our Sites and Services, we, or companies we work with, may place Cookies (such as web beacons, software development kits (“SDKs”), pixels, APIs, mobile advertising identifiers, tags and local storage) on your computer or other device. We also use (i) first-party cookies, which are set directly by us and (ii) third-party cookies come from our partners (e.g., Google Analytics or advertising networks) for which we aren’t responsible for their privacy practices or content.

Types of Cookies We Use:

Necessary

Enable core functionality (login, forms, security)

session_id, cm_default_preferences

Session - 6 months

Performance

Measure traffic and site usage

_ga, _gid, JSESSIONID

Session - 1 year

Functional

Save preferences (language, region)

language_pref

Persistent

Targeting

Support ad personalization and campaign tracking

_fbp, _gcl_au, third-party ad IDs

1 min - 90 days

Third-Party

Set by external services to deliver features or analytics

Google Analytics, Facebook Pixel, Hotjar

Varies by third-party provider

Strictly Necessary Cookies

Strictly Necessary Cookies are essential for our Services to function and therefore cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. These also include cookies we may rely on for security purposes, such as to prevent unauthorized access attempts. You can set your browser to block or alert you about these cookies at any time, but some features of our Services may not work.

Performance Cookies

Performance Cookies count visits and traffic sources so we can measure and improve the performance of our Services. They help us to know which pages are the most and least popular and see how visitors move around the Sites and Apps, and to resolve any errors that occur on the Services quickly to provide you with a better experience.

Functional Cookies

Functional Cookies are used to remember the choices you make (e.g. country or language selection) and to tailor our Services to your preferences.

Targeting Cookies

Targeting Cookies are used to serve personalized advertising on our Services or to serve advertising on other third party sites that may be relevant to you or your interests. This means that after you have been to our Services, you may see advertisements about our Services elsewhere on the Internet. These cookies are also used to help measure the effectiveness of advertising campaigns. The information collected through this process does not enable these third party service providers to identify your name, contact details or other personal information that directly identifies you.

Third Party Cookies

Third-Party Cookies come from third-party service providers who may place cookies on your browser or device to help us keep our Services safe and secure, promote our Services on other apps and websites, and enable us, our advertisers and measurement partners to measure the effectiveness of advertising campaigns.

3. HOW LONG WILL COOKIES STAY ON MY BROWSING DEVICE?

The length of time a cookie will stay on your browsing device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you close your browser. Persistent cookies are set to automatically expire after a defined duration (for example, a few days, weeks or months).

4. HOW TO MANAGE COOKIES, SIMILAR TECHNOLOGIES AND TARGETED ONLINE MOBILE ADVERTISING

When landing on our Sites, you’ll see a banner allowing you to do one of the following:

“Accept All”: Consents to all cookie categories except strictly necessary
“Customise”: Choose which categories to enable/disable
“Reject All”: Decline all optional cookies.

You may update your choices anytime via our Consent Preferences on the bottom left of our website.

You have the right to decide whether to accept or reject cookies (except strictly necessary cookies).

You can enable or disable categories of cookies by (i) updating your preferences via our Consent Preferences on the bottom left of our website, (ii) using your the settings of your browser with which you are viewing this website to enable, disable or delete cookies or (iii) opting-out of third-party ad tracking via additional tools in your country, for example:

United States: Digital Advertising Alliance’s opt-out portal available at http://optout.aboutads.info/ or the Network Advertising Initiative’s opt-out portal available at http://optout.networkadvertising.org/?c=1
Canada: Digital Advertising Alliance of Canada’s opt-out portal available at https://youradchoices.ca/en/tools
European Union: European Interactive Digital Advertising Alliance’s https://www.youronlinechoices.eu/

If you use different devices to access the Site, you will need to ensure that each browser of each device is set to your cookie preference. Please note that Turnkey has no affiliation with, and is not responsible for, these third party cookie websites.

5. WILL THIS COOKIE POLICY BE UPDATED?

We may update this Cookie Policy from time to time to reflect, for example, changes to the Cookies we use or for other operational, legal or regulatory reasons. You can also revisit this page if you wish to keep yourself informed.

6. CONTACT US

If you have any questions about our privacy practices or this Cookie Policy, please contact us at: privacy@turnkey.com.